Resources – Coral by Vox Media Guides

In this section:

Where To Go Next

Why Communities Matter

Lessons From User Research

Studies That Can Improve Your Work

Where To Go Next

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Helpful Links

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Our Favorite Books

Why Communities Matter

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The Real Reason Your Comments Are Terrible

The Value of Meaningful Relationships

[IMAGE] A crowd at a music concert viewed from behind. A pair of hands make the shape of a heart above the heads of the crowd.

Why Community Work Is Important

[IMAGE] A woman is sitting at a white table, smiling, talking to another seated women whose back is facing the camera.

Why Journalism Needs to Take Engagement Seriously

Lessons From User Research

[IMAGE] A large crowd of people with arms raised, smiling at the camera. In the background is an umbrella that looks like a ladybug. The image appears to have been taken of a crowd at a concert during the day time.

Our Major Study on Commenter Behavior

[IMAGE] The back of a video camera. On the screen is a seated, young woman with brown skin, looking down.

What Do Frequent Commenters Want?

[IMAGE] A grid of 12 images and accompanying text. The images are all of people, of varying ages and races. The texts are barely readable, and contain small biographical information and detail about each person's job and needs related to the work of The Coral Project.

Meet Our Users

What Commenters Say About Ending Comments

Design the worst online community possible! (Photo: Andrew Losowsky)

What Users Definitely Don’t Want

Studies That Can Improve Your Work

Three black women are seated at a table with computers in front of them. One is speaking, the others are listening.

Marginalized Voices and the Comments

[IMAGE] A light-skinned woman who appears to be in her 20s, wearing a white sweater and bright red scarf, prepares crepes outside of Quasimodo Cafe on the Rue D'arc in Paris

What Women Want in Online Communities

[IMAGE] A large crowd of people facing away from the camera. They are all wearing hats, mostly cowboy or straw hats. You cannot see anybody's faces.

Why Real Names Don’t Fix Trolling

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Can Design Make the Comments Nicer?

[IMAGE] The New York Public Library main branch reading room. People seated at large desks under a painted ceiling with window lined walls

Artificial Moderation: A Reading List

[IMAGE} A printing of a Renaissance engraving of the School of Athens. A group of men stand ,sit and lounge in a large room in Classical Greek dress.

How To Argue Successfully Online

The Math Behind Comment Quality Metrics

Bonus Feature

Cards Against Community

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