As a news organization, it is essential that you have an appropriate comments strategy alongside the rest of your elections coverage.
Category - Case Studies
Why Captain Awkward Wanted A Different Kind Of Comments
"If I know I'm not up to moderating a certain discussion, I know it's okay to turn off comments altogether"
How ProPublica Crowdsourced 3,352 Stories About Agent Orange Exposure
One of the best examples of placing audience stories at the heart of your reporting.
Going to The Well: An Interview with John Coate
What we can learn from more than 30 years in online community management.
Designing Community Jury Duty
How Slashdot's community moderation worked - and what would have made it even better.
Radical Accountability in The LatiNegrxs Project
Bianca Laureno on the power of accountability within community.
De Correspondent: Member-Focused Journalism
An Interview with Der Correspondent's Ernst-Jan Pfauth on their innovative community strategy.
How Univision Improved Engagement
An interview with Guillermo Lopez on how Univision has been using Ask on live TV.
NRK’s Quiz Tool for Comments
Our view of the tool that asks commenters to take a fact-based quiz before commenting.
A New Kind of Community Strategy at Fusion
What it looks like to make community engagement part of your process - even when you're not working on a story.
Talking Politics: An Interview with Spaceship Media
Creating positive dialog between voters in Alabama and California.